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The Mobile Office

A telework arrangement between the employer and employees is dependant on what suits business operations. You need to establish policy guidelines about the type and duration of telework that best suits your business in achieving a strategic purpose. One example of a physical telework arrangement is an Activity Based Work (ABW) method. This looks at:

    • Identifying and evaluating activities and carrying out analysis to improve stragic and operational changes.
    • Creating an ABW office set up which will ensure that employees feel that they are in an improved working environment. This is a functional set up which aligns with the tasks employees and teams undertake.
    • ABW workplaces are like mobile offices enabled by the adoption and use of technology and establishes relationships between overhead costs and activities to ensure costs are more precisely allocated.
    • ABW focuses on managing activities to reduce costs and improve customer value.

Mobile Device Management (MDM) Solutions

As more employees utilise mobile devices in the workplace to access corporate data, a more comprehensive solution is needed to keep track of, and control, these devices. This is particularly useful where teleworking is involved as devices can be located anywhere.

MDM supports mobile devices across mobile operators and service providers for all mobile technologies. Device management software lets employees benefit from their mobile hanset and Ipads without security concerns and fears of equipment being lost or stolen. Handsets and other devices can be readily replaced and locked when lost or stolen and secure access to corporate data can be assured.

Using centrally collected data about mobile phone use, MDM can ensure correct network plans are in place and reduce support costs. The device management software also enables tracking, whereby mobile devices are detected in the network and device settings are updated for usability.

This tracking process is automatic, providing essential inventory control and reducing business security risks.

How to Set Up Video Conferencing

Video Conferencing can make meetings shorter and sharper so you can get your work done efficiently and reach decisions quicker. It can strengthen connection with your employees through face to face communication and reduce travel costs.

    • Most computers and laptops may have an in built camera or an external webcam connected to the computer.
    • Enabling teleworkers with video is an important contribution to their potential productivity. A video investment strategy across the organisation should include rooms and private areas.
    • Video conferencing provides a much richer and more efficient communication experience than messaging or email.
    • The choice of equipment is based upon user requirements and desired levels of seamless connectivity.

Step 1: Check Your Internet connection. Ensure that you have an ADSL connection or a 4G modem.

You will need to set up:

    • A Computer (many computers have the following items inbuilt and/or installed)
    • A Camera
    • A Microphone
    • A Set of Speakers
    • Video Conferencing Software (Skype, Google Hangout, D-Link Broadband Videophone)
    • A Connection to the Internet.

In many cases a headset with built-in microphone will have the best quality.

Step 2: Create a Username and Password on the Video Account

Details change according to what software you are using. Some different services are described below.

Step 3: Proceed to Video Conferencing

    • Look into the camera
    • Speak clearly and slowly
    • Limit background movement
    • Pause briefly before responding

Examples of Video Conferencing

Both Skype and Google Hangout are examples of free or low cost video conferencing options, and there are a number of others. Free services will be very reliant on the quality of internet connection available as well as the quality of the equipment you use.


Skype is easy to set up to both make and receive calls.

Step 1: You will need to download the application from here.
Step 2: You will need to create a username and password.
Step 3: At the top left of your screen, click the 'Contact' tab, and then the 'Add a Contact' tab.
Step 4: Once you've found the username of the other person, add them and call.

Skype offers two-way video links for free, as well as group calls with up to five people. Involving more than five video links requires payment.

Google Hangout

Google Hangout is a feature from Google that enables Video Conferencing. You will need a Gmail account to use this software.

Step 1: Login to your Gmail account.
Step 2: On the top left of the window, there is an arrow and a home icon. Clicking that will show a drop down menu. Click on Hangouts.
Step 3: Send an invitation for a hangout and let the other person respond.

Service Provider Hosted Video Conferencing

Many telecommunications service providers offer a business grade video service with easy to use features including the major telcos such as AAPT, Optus and Telstra. Check their web sites for more information.


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