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Even if you don't want to sell something, nearly every small business or not-for profit (NFP) organisation needs a means to maintain a relationship with its clients, members or supporters. Electronic commerce, or eCommerce, describes a broad range of transaction types ranging from membership registration through to product sales.

These transactions are completed online, via a website or a mobile app. If you want to sell goods and services, register your members, collect subscriptions and donations or capture customer information online, there is a range of eCommerce software and services available.

Everything discussed in this Module assumes that you have acquired a domain name , created a website, and are connected to a fast broadband service (see Getting Connected).

This Module contains training on the following topics:


Return to ' Unified Communications as a Service' (in 'Using the Cloud)   Continue to 'Part 1 - Enhancing Your Online Interactions'