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In the example shown in Figure 5, a local football club website has a drop-down menu and a 'button' on the home page of its website, both of which link to a what is effectively a 'merchant service' website owned and maintained by the parent body (in this case the Football Federation of Australia).

This is a two-step process that may suit your organisation if an appropriate parent body exists; if not, you can achieve the same result by having your own 'payment gateway'.

This outsources the entire registration process for the local club. Data entry is performed by the member, and automatically added to the remote database where it can be collated and returned to the local club's administrators for use (e.g. for assigning players to teams).

Figure 5 – Sample Fully Automated Registration Interface System

The screen capture on the left of Figure 5 shows the drop-down menu linking to 'Player Registration' from the home page of the Putney Rangers Football Club (PRFC) website                       The screen capture on the right side of Figure 5 shows the Football Federation of Australia (FAA) 'My Football Club' website's 'Register Now' option selection page that the PRFC menu links to

(sources: Putney Rangers FC &Football Federation Australia)

Recreation Sector Case Study – Participant Registration

Outdoor recreation facilitators parkrun Australia are the local affiliate of a loose network of organisations around the world that organise free, weekly, 5 km timed runs. Members of clubs or societies can register their interest in participating in, or volunteering to assist with, events.

Participating organisations can create specific events, and sponsors can be encouraged to support them as fund-raising exercises for charities or other causes (parkrun does not play a role in this aspect).

The database created for registrants allows each individual's performance statistics (e.g. 'personal best' results etc) to be recorded. As part of an international network, the registration system used by parkrun Australia requires users to click through two screens to ensure that they do not duplicate themselves in the database.

Case Study – Tim Oberg, General Manager of parkrun Australia

parkrun Australia's registration process requires participants to answer basic ID questions and enter medical and emergency contacts. They are then quickly added to a world-wide database generating a unique identifier that allows them to take part in any parkrun in Australia and around the world.


As Tim Oberg, General Manager of parkrun Australia explains in the video below: "They'll receive an email from parkrun with.. their own personal barcode... that they take to events on a Saturday, that we scan... to process their results quickly and efficiently."

 If members of the public aren't interested in the competitive aspect, they can still volunteer to perform a supervisory or support role. Event directors can then roster volunteers for specific runs and/or locations by means of a web-based volunteer management tool.

Case Study – Tim Oberg, General Manager of parkrun Australia

parkrun's Field Management System (FMS) is a database tool that not only processes results, but also enables event directors to look at available volunteers on any given Saturday, create a roster of them, publish that roster on the website, and contact them all via email. As Tim Oberg notes in the next video: "Last Saturday in Australia, we had over 500 volunteers involved with parkrun, and all of those [people] would have received an email roster through our Web FMS system."


Return to 'Semi-automated Registration'   Continue to 'Part 3 - eCommerce Essentials'