Even if you don't want to sell something, nearly every small business or not-for profit (NFP) organisation needs a means to maintain a relationship with its clients, members or supporters. Electronic commerce, or eCommerce, describes a broad range of transaction types ranging from membership registration through to product sales.
These transactions are completed online, via a website or a mobile app. If you want to sell goods and services, register your members, collect subscriptions and donations or capture customer information online, there is a range of eCommerce software and services available.
Everything discussed in this Module assumes that you have acquired a domain name , created a website, and are connected to a fast broadband service (see Getting Connected).
This Module contains training on the following topics:
- Enhancing Your Online Interactions
- Registration Systems
- eCommerce Essentials
- eCommerce Solutions
- mCommerce Applications
- Risks and Security Measures
- Legal Issues